If you're experiencing a technical issue on your iPad, here are a few quick steps that may help resolve it:
1️⃣ Use Google Chrome – Our platform works best on Chrome, so we recommend switching to this browser if you're not using it already.
2️⃣ Clear cookies and cache – Try clearing your browser’s cookies and cache, then refresh the page.
3️⃣ Try Incognito Mode – Open a new private/incognito window and access your account from there.
If the issue persists, please contact our Customer Support Team at [email protected]. In your email, kindly include:
✔ The specific product you're using
✔ The exact test where the issue occurs (if applicable)
We're here to help and will work to resolve this as quickly as possible!