Technical Support

I forgot my password, how do a recover it?
1. If you don't remember your password, please click here. 2. Click "Forgot Password" 3. Enter your email address. 4. You will receive...
Tue, 21 Feb, 2017 at 4:20 PM
I would like to change my login details, how do I do that?
You can change your password on your Profile Page. To access your Profile Page, click the drop down menu underneath your username in the top right-hand corn...
Sat, 21 Jan, 2017 at 7:31 PM
I am experiencing a technical issue - PC/Laptop - how can I fix it?
If you are using an iPad or iPhone please read here.    Please find below 2 simple steps that you can take to resolve this issue: 1. Use a desktop with ...
Mon, 14 May, 2018 at 10:14 AM
I am experiencing a technical issue - iPad - how can I fix it?
For optimal performance, we recommend using a desktop/laptop with Google Chrome as your browser. When accessing from an iPad/iPhone, we recommend using...
Tue, 1 Jan, 2019 at 10:42 AM
How do I remove PrepPacks™ from my account?
 To remove a PrepPack from your account, please click on the 3 dots in the top right hand corner of the PrepPack on your MyPage. You will be given the optio...
Tue, 1 Jan, 2019 at 10:49 AM
I can't view the entire column
I can't view the entire column   The solution to view the whole column is to zoom out of the view. You can do so by pressing the Control and minus...
Mon, 30 Dec, 2019 at 2:28 PM
Technical issues with the website
We know that no one has ever said that he likes to have technical issues, you can relax now because we got your back. At JobTestPrep we like to keep thi...
Mon, 30 Dec, 2019 at 3:09 PM