Technical Support
1. If you don't remember your password, please click here.
2. Click "Forgot Password"
3. Enter your email address.
4. You will receive...
Tue, 21 Feb, 2017 at 4:20 PM
At JobTestPrep, we make it easy for you to update your login details anytime! To change your name, email address, or password, simply follow these steps: ...
Tue, 18 Mar, 2025 at 3:41 PM
If you are using an iPad or iPhone please read here. Please find below 2 simple steps that you can take to resolve this issue: 1. Use a desktop with ...
Mon, 14 May, 2018 at 10:14 AM
If you're experiencing a technical issue on your iPad, here are a few quick steps that may help resolve it: 1️⃣ Use Google Chrome – Our platform ...
Tue, 18 Mar, 2025 at 3:46 PM
To remove a PrepPack from your account, please click on the 3 dots in the top right hand corner of the PrepPack on your MyPage. You will be given the optio...
Tue, 1 Jan, 2019 at 10:49 AM
I can't view the entire column The solution to view the whole column is to zoom out of the view. You can do so by pressing the Control and minus...
Mon, 30 Dec, 2019 at 2:28 PM
We know technical issues can be frustrating—but don’t worry, we’ve got you covered! At JobTestPrep, we believe in keeping things simple, so here’s a quick ...
Tue, 18 Mar, 2025 at 3:52 PM
If you see the error message "Something went wrong" while trying to access your guide, don’t worry—there’s a simple fix! ? Click "Skip&qu...
Tue, 18 Mar, 2025 at 5:51 PM