Payment Methods
What payment methods may I use to purchase on JobTestPrep? You are welcome to use the following methods of payment:   Visa, MasterCard, American...
Thu, 12 Aug, 2021 at 4:23 PM
Request a Refund
If you would like to request a refund, please complete the form below. You can find out more about our refund policy here. Please allow up to five busin...
Mon, 31 Jul, 2017 at 10:52 AM
How long does PayPal eCheck take to clear?
An eCheck is an electronic transfer of funds.  Money sent via eCheck is taken out of the buyer's bank account and deposited in the seller's PayPal...
Tue, 14 Feb, 2017 at 2:25 PM
I received an error message when I attempted to make a purchase, what should I do?
We recommend that before you try to process the payment again, you contact both your bank and your credit card company to make sure that payments to JobTe...
Tue, 25 Oct, 2016 at 1:54 PM
I see that I was charged an international processing fee, why is that?
First and foremost - we are more than happy to reimburse any international processing fee. is an international online company. Y...
Tue, 25 Oct, 2016 at 1:55 PM
I did not receive a receipt from JobTestPrep following my purchase. How do I obtain a copy?
We recommend that you check your Spam/Junk folder for the receipt and welcome email from us.  If you did not find them, please contact us here and provi...
Tue, 14 Feb, 2017 at 2:29 PM
I see two charges for the same product on my bank statement
Please contact us here and send us the following information: 1.Your Customer ID and your order number (both should appear on the receipt you receiv...
Tue, 14 Feb, 2017 at 2:31 PM
Are payments recurring?
Payments to are not recurring.  Only 1 payment is necessary to gain access to your PrepPack. Once you have paid and received your pr...
Tue, 14 Feb, 2017 at 2:31 PM
How can I upgrade my subscription?
You can upgrade to premium by following this walkthrough -  1. Sign into "My PrepPacks" 2.
Mon, 30 Dec, 2019 at 4:56 PM