Payments

Payment Methods
What payment methods may I use to purchase on JobTestPrep? You are welcome to use the following methods of payment:   Visa, MasterCard, American...
Thu, 12 Aug, 2021 at 4:23 PM
Request a Refund
If you would like to request a refund, please complete the form below. You can find out more about our refund policy here. Please allow up to five busin...
Mon, 31 Jul, 2017 at 10:52 AM
How long does PayPal eCheck take to clear?
An eCheck is an electronic transfer of funds.  Money sent via eCheck is taken out of the buyer's bank account and deposited in the seller's PayPal...
Tue, 14 Feb, 2017 at 2:25 PM
I received an error message when I attempted to make a purchase, what should I do?
We recommend that before you try to process the payment again, you contact both your bank and your credit card company to make sure that payments to JobTe...
Tue, 25 Oct, 2016 at 1:54 PM
I see that I was charged an international processing fee, why is that?
At JobTestPrep, we strive to provide the best online test preparation experience for customers worldwide. Since we are an international company, some credi...
Tue, 18 Mar, 2025 at 3:26 PM
I did not receive a receipt from JobTestPrep following my purchase. How do I obtain a copy?
At JobTestPrep, we want to ensure you have a smooth purchase experience. Your receipt and welcome email are sent automatically upon completing your order, ...
Tue, 18 Mar, 2025 at 3:29 PM
I see two charges for the same product on my bank statement
At JobTestPrep, we want to ensure a smooth and hassle-free experience for you. If you see two charges for the same product on your bank statement, don’t wo...
Tue, 18 Mar, 2025 at 3:33 PM
Are payments recurring?
Payments to JobTestPrep.com are not recurring.  Only 1 payment is necessary to gain access to your PrepPack. Once you have paid and received your pr...
Tue, 14 Feb, 2017 at 2:31 PM
How can I upgrade my subscription?
You can upgrade to premium by following this walkthrough -  1. Sign into "My PrepPacks" 2.
Mon, 30 Dec, 2019 at 4:56 PM